Terms and Conditions of Sale (TCS)

1. Introduction

These Terms and Conditions of Sale (hereinafter referred to as “TCS”) govern sales made on our website Selabs, accessible at www.selabs.ai. By placing an order on our site, you unreservedly accept these TCS.

2. Company Identification

3. Products and Services

The products and services offered for sale are those listed on the site on the day of the user’s visit. Each product/service is presented with a detailed description to allow the buyer to understand its essential features before placing an order.

4. Pricing

The prices of products and services are indicated in euros (€), inclusive of all taxes (TTC). Delivery fees and other additional charges will be specified at the time of order, if applicable. www.selabs.ai reserves the right to modify its prices at any time, but products will be billed based on the rates in effect at the time of order confirmation.

5. Order

Any order placed on the www.selabs.ai website constitutes acceptance of these TCS. Once the order is confirmed, a confirmation email will be sent to the address provided by the customer. www.selabs.ai reserves the right to cancel or refuse any order in the event of a dispute with the customer regarding the payment of a previous order.

6. Payment

Payment is made online by credit card through a secure platform or on-site. The user’s bank details are never in the possession of www.selabs.ai. Payment is due upon order, and no product/service will be delivered until the amount has been received.

7. Delivery

As the products/services sold are virtual, no physical delivery is required.

8. Withdrawal and Returns

In accordance with current legislation on digital products, the right of withdrawal does not apply once the download or access to the product has begun, with the user’s prior consent. By accepting these TCS, the user expressly waives their right of withdrawal for any downloadable digital product.

9. Warranty

All products sold are covered by the legal guarantee of conformity and the guarantee against hidden defects, allowing the user to report any defect or non-compliance within 14 days from the date of download.

10. Liability

Selabs disclaims any liability for indirect damages that may arise from the purchase of products. Likewise, Selabs cannot be held liable for any inconveniences or damages inherent in using the Internet, such as service interruptions, external intrusions, or the presence of computer viruses.

11. Intellectual Property

All elements of the Selabs.ai site remain the exclusive intellectual property of Selabs.ai. No one is authorized to reproduce, exploit, redistribute, or use any elements of the site in any way, whether software, visual, or audio, including downloadable products.

12. Personal Data

The information collected on the site is necessary for processing orders and is handled with strict confidentiality. In accordance with data protection laws, users have the right to access, rectify, and delete their data.

13. Disputes

These TCS are governed by Swiss law. In the event of a dispute, an amicable solution will be sought before any judicial recourse. If no amicable settlement is reached, the dispute will be submitted to the competent courts.

14. Modification of the TCS

AI Swiss Experts Labs reserves the right to modify these TCS at any time. The new TCS will apply to any order placed after their publication on the site.